The Group has consolidated its logistics model aimed at benefiting from the synergies among various distribution centres in Europe and identifying opportunities for optimisation, paying particular attention to service quality aspects.

To optimise distribution, the model provides for the following:

  • the targeted management of departures and itineraries to be covered;
  • the storage of vehicles produced in Italy at the distribution hub adjacent to the production site, of vehicles imported from abroad at the distribution hub corresponding to the type of product.

The procedure also regulates:

  • the resources and equipment used by logistics operators, which are checked by Piaggio to ensure they meet the required quality standards;
  • the replacement of vehicles for internal shuttle services with other vehicles equipped with systems to cut CO2 emissions;
  • the collection of packaging from dealers and related disposal in accordance with local regulations in force;
  • the disposal with separate collection of waste materials and replacement of packaging;
  • printing only documents which are necessary.

Thanks to the centralised management of all logistics centres (Pontedera, Scorzè, Mandello):

  • the number of trips needed to transfer stock between centres has been optimised;
  • the use of electronic archives for storing shipment documents has been consolidated and paper copies have been reduced;
  • printing of shipping documents to be sent to end customers has been minimised, and electronic documents are used whenever possible.

The Parent Company, through planning transport to directly managed markets, placed the utmost attention on distribution operations.

Unfortunately, the critical issues caused by the COVID-19 pandemic, as well as the difficulties related to Brexit, did not allow for maximum efficiency.

Despite these contingencies, in 2022 there was an improvement in distribution operations per vehicle of 1.71% for two-wheelers, while for commercial vehicles there was an inefficiency of -1.83%, compared to the previous year.

As part of activities to streamline the distribution warehouses at the Pontedera production hub, the crating process, with vehicles only being crated during the dispatch stage, made it possible to optimise vehicle stock. This meant that for scooters from Asia (excluding those from India) transit necessary for transport to Europe was optimised.

Activities have started to have paperless transport documents as far as possible, so that hard copy documents can be phased out, where feasible.

The production centres in India and Vietnam also set up procedures aimed at minimising the number of trips for shipping produced vehicles and consumption of packing materials.

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